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Customer Service Executive/Assistant

Full-time/Part-time (全職/半職)

Date:  28-Mar-2022

Job Req ID:  0301

Location:  Ho Man Tin Shop

Job Description


  • Responsible for front desk duties, including but not limited to 負責前台業務,包括但不限於:

  • Enrolling new members and handling payments of day passes holders and product purchase 註冊新會員入會及辦理日票持有人付款以及產品購買

  • Checking in members and verifying their memberships驗證現有會員會籍有效資格

  • Scheduling appointments & Handling in-gym/WhatsApp/social media enquiries 預約課堂及處理場館內/WhatsApp/社交媒體查詢

  • Inventory management 庫存管理

  • Maintaining a clean and tidy environment, both the front desk and the venue 保持前台及場地內乾淨整潔的環境

  • Support Operations Executive/Assistant and other ad-hoc duties as assigned 按要求協助營運主任/助理及完成其他相關職務

•    HKDSE/A-Level or above 文憑試/高級程度會考或以上學歷
•    Minimum 1-2 years relevant working experience, preferably in the administrative field, experience in sport-related experience will be a plus 至少1-2 年相關工作經驗,行政領域及/或具與運動相關工作經驗者優先考慮
•    Polite, hard-working, helpful and responsible, communicate and coordinate with all parties 有禮貌、勤奮、樂於助人、有責任心,能與各方溝通協調
•    Possess good reception skill and messaging manners 具有良好的接待技巧和回覆訊息禮儀
•    Good command of English, Cantonese and Mandarin in oral speaking 流利英語、粵語及普通話
•    Proficient with MS Office skills and Chinese input method and good command of written Chinese & English 精通MS Office 技能和中文輸入法,以及良好的中英文書寫能力
•    Ability to work in a team and autonomously 具有團隊合作及自主工作的能力
•    Candidates with less experience will be considered for lower position 具較少經驗者將被考慮獲聘較低職位
•    Immediately available highly preferred 可即時入職優先

Benefits (Full-time):

  • 5 day work 5天工作

  • Monthly performance allowance and incentive schemes 每月花紅及獎勵計劃

  • 10-14 days Annual Leave 10-14天年假

  • Payable Sick Leave 有薪病假

  • Free use of company facilities 免費享用公司設施

  • On-job training 完善在職培訓

  • Offer promotion opportunities 良好晉升機會

Working time: 

Full-time (全職)
5 day work (require to work on one of the Saturdays and Sundays, and also require to work on public holidays)
Monday to Friday (13:00-22:00), Saturday, Sunday and Public Holidays (10:00-19:00)

五天工作 (需要星期六、日其中一天上班,公眾假期亦須上班)

Part-time (半職)
Monday to Friday (14:00-18:00), Saturday, Sunday and Public Holidays (10:00-19:00) (Negotiable, not less than 4 hours per session)
Able to work at least 3 days is highly preferable

週一至週五(14:00-18:00)、週六、週日及公眾假期(10:00-19:00) (時間可議,每節不少於4小時)

Successful candidates will be offered an attractive remuneration package.

Interested parties, please email your full resume and expected salary to

(All information provided will only be used for recruitment related purpose.)




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