Customer Service Executive/Assistant
客戶服務主任/助理

Full-time/Part-time (全職/半職)

Date:  28-Mar-2022

Job Req ID:  0301

Location:  Ho Man Tin Shop

Job Description

Responsibilities:

  • Responsible for front desk duties, including but not limited to 負責前台業務,包括但不限於:

  • Enrolling new members and handling payments of day passes holders and product purchase 註冊新會員入會及辦理日票持有人付款以及產品購買

  • Checking in members and verifying their memberships驗證現有會員會籍有效資格

  • Scheduling appointments & Handling in-gym/WhatsApp/social media enquiries 預約課堂及處理場館內/WhatsApp/社交媒體查詢

  • Inventory management 庫存管理

  • Maintaining a clean and tidy environment, both the front desk and the venue 保持前台及場地內乾淨整潔的環境

  • Support Operations Executive/Assistant and other ad-hoc duties as assigned 按要求協助營運主任/助理及完成其他相關職務

Requirements:
•    HKDSE/A-Level or above 文憑試/高級程度會考或以上學歷
•    Minimum 1-2 years relevant working experience, preferably in the administrative field, experience in sport-related experience will be a plus 至少1-2 年相關工作經驗,行政領域及/或具與運動相關工作經驗者優先考慮
•    Polite, hard-working, helpful and responsible, communicate and coordinate with all parties 有禮貌、勤奮、樂於助人、有責任心,能與各方溝通協調
•    Possess good reception skill and messaging manners 具有良好的接待技巧和回覆訊息禮儀
•    Good command of English, Cantonese and Mandarin in oral speaking 流利英語、粵語及普通話
•    Proficient with MS Office skills and Chinese input method and good command of written Chinese & English 精通MS Office 技能和中文輸入法,以及良好的中英文書寫能力
•    Ability to work in a team and autonomously 具有團隊合作及自主工作的能力
•    Candidates with less experience will be considered for lower position 具較少經驗者將被考慮獲聘較低職位
•    Immediately available highly preferred 可即時入職優先

Benefits (Full-time):

  • 5 day work 5天工作

  • Monthly performance allowance and incentive schemes 每月花紅及獎勵計劃

  • 10-14 days Annual Leave 10-14天年假

  • Payable Sick Leave 有薪病假

  • Free use of company facilities 免費享用公司設施

  • On-job training 完善在職培訓

  • Offer promotion opportunities 良好晉升機會

Working time: 

Full-time (全職)
5 day work (require to work on one of the Saturdays and Sundays, and also require to work on public holidays)
Monday to Friday (13:00-22:00), Saturday, Sunday and Public Holidays (10:00-19:00)

五天工作 (需要星期六、日其中一天上班,公眾假期亦須上班)
週一至週五(13:00-22:00)、週六、週日及公眾假期(10:00-19:00)

Part-time (半職)
Monday to Friday (14:00-18:00), Saturday, Sunday and Public Holidays (10:00-19:00) (Negotiable, not less than 4 hours per session)
Able to work at least 3 days is highly preferable

週一至週五(14:00-18:00)、週六、週日及公眾假期(10:00-19:00) (時間可議,每節不少於4小時)
每週可工作至少三天者優先

Successful candidates will be offered an attractive remuneration package.

Interested parties, please email your full resume and expected salary to hr@theplayerhmt.com.

(All information provided will only be used for recruitment related purpose.)

成功應徵者將獲得吸引的薪酬待遇。

有意應徵者請提供你的完整簡歷及期望薪金電郵至hr@theplayerhmt.com給我們。

(所有提供的信息將只用於招聘相關目的。)