Customer Service Executive/Assistant
客戶服務主任/助理
Full-time/Part-time (全職/兼職)
Date: 26-Feb-2024
Job Req ID: 0101
Location: Mei Foo
Job Description
Responsibilities:
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Responsible for front desk duties, including but not limited to 負責前台業務，包括但不限於：
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Enrolling new members and handling payments of day passes holders and product purchase 註冊新會員入會及辦理日票持有人付款以及產品購買
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Checking in members and verifying their memberships 驗證現有會員會籍有效資格
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Scheduling appointments & Handling in-gym/WhatsApp/social media enquiries 預約課堂及處理場館內/WhatsApp/社交媒體查詢
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Inventory management 庫存管理
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Maintaining a clean and tidy environment, both the front desk and the venue 保持前台及場地內乾淨整潔的環境
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Support other colleagues and other ad-hoc duties as assigned 按要求協助同事及完成其他相關職務
Requirements:
• HKDSE/A-Level or above 文憑試/高級程度會考或以上學歷
• Minimum 1-2 years relevant working experience, preferably in the administrative field, experience in sport-related experience will be a plus 至少1-2 年相關工作經驗，行政領域及/或具與運動相關工作經驗者優先考慮
• Polite, hard-working, helpful and responsible, communicate and coordinate with all parties 有禮貌、勤奮、樂於助人、有責任心，能與各方溝通協調
• Possess good reception skill and messaging manners 具有良好的接待技巧和回覆訊息禮儀
• Good command of English, Cantonese and Mandarin in oral speaking 良好英語、粵語及普通話
• Proficient with MS Office skills and Chinese input method and good command of written Chinese & English 精通MS Office 技能和中文輸入法，以及良好的中英文書寫能力
• Ability to work in a team and autonomously 具有團隊合作及自主工作的能力
• Candidates with less experience will be considered for lower position 具較少經驗者將被考慮獲聘較低職位
• Immediately available highly preferred 可即時入職優先
Benefits (Part-time):
• 每月花紅及獎勵計劃 Monthly performance allowance and incentive schemes
• 上班日免費享用公司設施 Free use of company facilities on working days
• 完善在職培訓 On-job training
Working time:
Full-time (全職)
5-day work (require to work on one of the Saturdays and Sundays, and also require to work on public holidays)
Monday to Friday (11:00-20:00), Saturday, Sunday and Public Holidays (10:00-19:00)
五天工作 (需要星期六、日其中一天上班，公眾假期亦須上班)
週一至週五（11:00-20:00）、週六、週日及公眾假期（10:00-19:00）
Part-time (兼職)
每週可工作至少三天者及週六、週日及公眾假期優先
週一至週五（14:00-20:00）、週六、週日及公眾假期（10:00-18:00） (時間可議，每節不少於5小時)
需要星期六、日其中一天上班，公眾假期亦須上班
Able to work at least 3 days, and able to work on Saturday, Sunday and Public Holidays is highly preferable
Monday to Friday (14:00-20:00), Saturday, Sunday and Public Holidays (10:00-18:00) (Negotiable, not less than 5 hours per session)
Require to work on one of the Saturdays and Sundays, and also require to work on public holidays
Successful candidates will be offered an attractive remuneration package.
Interested parties, please email your:
1. full resume
2. expected salary
(All information provided will only be used for recruitment related purpose.)
成功應徵者將獲得吸引的薪酬待遇。
有意應徵者請提供你的：
1. 完整簡歷
2. 期望薪金電郵
（所有提供的信息將只用於招聘相關目的。）